Shipping Policy

Last updated March 31, 2019

We reserve the right to modify this shipping policy at any time, so please review it frequently.

Shipping

All domestic orders will be shipped via insured USPS priority mail unless otherwise specified. Domestic shipments over $100 ship free of charge; those under $100 will be charged a flat rate of $10.

International orders will be shipped by USPS First Class mail. Please note that full value must be disclosed if the shipment is to be insured. The customer is responsible for all customs duties and taxes. I will value the shipment at a nominal amount if insurance is not desired; however, the customer then bears all risk for the shipment once it leaves my office. International first class shipments will be charged a flat rate of $30 plus insurance. International express shipments will be billed at full cost, plus insurance.

Parcels are brought to the post office twice weekly, and will be shipped within two business days of receiving payment unless we are travelling.

Returns

All orders will have a fifteen-day approval period starting with your receipt.  Please let us know once you receive the shipment that it has arrived safely.  You can email us whether you wish to return the specimen anytime during the approval period.  If you decide to return it, please let us know why so we can improve our service! All returns must be in the original packaging and shipped via insured mail to the following address: